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FAQs

  • Can I cancel my yacht charter trip?
    Your booking is cancellable if the cancellation request was sent to us at least 24 hours prior to your booking slot.
  • Will my yacht charter trip be cancelled in case of bad weather?
    Your charter operator possess all rights of postponing or canceling the yacht charter trip for reasons beyond our control, like - weather conditions, equipment malfunction, government policies, or force majeure.
  • Can I bring my dog?
    Pet-friendly yacht vacations are increasingly popular and available. Do inquire, since some restrictions may apply, and we would like to assure your pet can be accommodated.
  • Do I have to carry an ID with me?
    You must carry your Passport and ID Card as it is mandatory from Dubai Coast Guard.
  • What are the payment terms?
    100% advance before the start of your charter. You can choose to pay via bank transfer, payment link or cash.
  • Is there a minimum length of charter allowed?
    Some yachts will have a minimum number of hours for a charter which can be seen on the yacht booking page of each yacht.
  • Will I be able to use all the recreation equipment on board?
    The list of recreation equipment on board is believed to be accurate but it can change at short notice so it’s not guaranteed. If there are changes, the yacht’s owner will do all they can to replace the equipment with something similar.

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